Privacy Policy

Protection of Personal Information

General Information

Your privacy is of utmost importance and one of our primary concerns, particularly in the context of urban real estate development projects such as LATTI.

We are committed to earning your trust by ensuring that you have a thorough understanding of our professional services offerings. This includes your interactions with our representatives, exploring our online services, and any inquiries you may have about the LATTI project.

We pay special attention to your personal information, which includes any data that identifies you as an individual. This may include, but is not limited to, your name, mailing address, location data, phone number, email address, IP address, or any other combination of information that could identify you.

1- Privacy Policy Objectives

The purpose of the privacy policy is to inform you about the following:

How we collect, store, process, and share your personal information, as well as the purposes for which it is used
The security measures implemented to protect the confidentiality of your personal information
The individual responsible for managing personal information for this website

2- Collection and Use of Personal Information

We collect only the personal information necessary for the following purposes and use it in compliance with applicable laws:

Providing Requested Services:
We use your personal information to respond to your inquiries, process your orders, provide information about our products and services, and offer you a personalized experience.
Improving Our Services:
We use your personal information to enhance our products and services, perform statistical analyses on user characteristics and behaviours, and conduct market research to better understand your needs and preferences.
Communicating with You:
We may use your personal information to contact you regarding updates, important information, or promotional offers related to our products and services. You may opt out of receiving these communications at any time.
Complying with Legal Obligations:

We may be required to disclose your personal information if mandated by law or if it is necessary to protect our legal rights, your safety, or the safety of others.

We may collect your personal information from the following sources:

GA4 Tools, Login Cookies, and Other Similar Technologies
Our Business Partners or Suppliers: LATTI is committed to ensuring that these third parties have obtained your prior consent to share your personal information.
Government Authorities
Information You Voluntarily Provide: When you request a quote or additional information, whether by email, phone, in person, or by subscribing to our newsletter.

Cookie Management

Cookies, web beacons, and similar technologies (collectively referred to as “cookies”) are small data files sent from a web server to your computer, where they are stored by your browser on the hard drive. These cookies may contain information about your online preferences and often include a unique anonymous identifier to collect depersonalized data.

By accessing our website, you consent to the use of these cookies in accordance with our policy. Please note that you can withdraw your consent at any time by adjusting your browser settings. However, disabling certain cookies may affect the quality of your browsing experience.

3- Sharing Your Personal Information

We will only share your personal information with third parties in the following cases:

Trusted Partners: We may share your personal information with trusted partners who assist us in providing our services, provided they agree to handle this information in accordance with our guidelines and this privacy policy.
Legal Obligations: We may disclose your personal information if required by law or if necessary to protect our legal rights, your safety, or the safety of others.
With Your Consent: You have expressly consented to LATTI sharing your personal information with a third party.
Business Succession: When necessary, we may share your personal information with any successor to LATTI’s business, whether through merger, business transfer, or other transactions.

LATTI would like to bring to your attention that any government entity to which your personal information is disclosed is subject to the Access to Information Act (Quebec).

4- Security of Personal Information

We take reasonable security measures to protect your personal information against unauthorized access, disclosure, misuse, or alteration. However, please note that no data transmission method over the Internet is completely secure, and we cannot guarantee the absolute security of your information.

5- Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

6- Modifications

This policy may be modified to better serve you or in response to changes in technology, applicable law, or regulations. If this happens, we will indicate the most recent update date at the top of this page. Therefore, we encourage you to review this policy regularly to stay informed about the handling of your personal information.

7- Exclusions

Our website may contain hyperlinks to other sites, services, or applications. In such cases, LATTI has no control over the privacy practices of these third-party sites. Therefore, any personal information you provide on these sites is not covered by our privacy policy. It is instead governed by the privacy policy of the respective third-party sites, and it is your responsibility to review these policies to protect your personal information. We do not verify the content of these sites and disclaim any responsibility for their content or privacy policies. We recommend that you carefully read the privacy policies of any third-party services you access.

8- Your Rights Regarding Access and Correction of Your Personal Information

You have fundamental rights regarding your personal information, including the following:

The right to access your personal information and know its source
The right to request corrections if your personal information is inaccurate
The right to request a copy of your personal information
The right to withdraw any consent previously given for the processing of your personal information, depending on the context

9- Processing and Refusal of Requests

If you would like to learn more about how we manage personal information, file a complaint, or submit a request for access or correction of your data, please contact our Personal Information Protection Officer at the following contact details:

Name
Address
Email

LATTI reserves the right to charge reasonable fees for the transcription, reproduction, or transmission of your personal information upon request, with prior notice of any fees associated with your request.

LATTI may refuse your request for the following reasons:

LATTI has a legitimate and serious reason to refuse the request
LATTI is legally required to retain your information
Disclosing the information could seriously harm a third party
Providing the information in a structured and commonly used technological format presents significant practical difficulties
LATTI cannot verify the requester’s identity or their ability to act on your behalf
Disclosure of the information could impact a legal proceeding in which LATTI or you are involved

LATTI will respond to your request in writing. In the event of a refusal, the reasons for the refusal, along with the available options to challenge the decision, will be included in the response.

If you are a person with a disability, LATTI will take reasonable accommodation measures upon request to enable you to exercise the rights outlined in this policy.